Account Deletion Policy
खाता हटाने की नीति
1Purpose
This Account Deletion Policy explains how users of the Shree Saheb Jadi Butti mobile application and website can request deletion of their account and personal data. This page is published to meet app store compliance requirements and to clearly explain our deletion process.
2How to Request Account Deletion
To request account deletion, the user can:
- Send an email from the registered email address or contact number
- Use the subject line: Account Deletion Request
- Mention registered mobile number and basic account details for verification
- Our support team will verify the request before processing deletion
3Data Deleted After Approval
Personal Data
- Name and profile details
- Registered phone number and email information
- Saved account preferences
- Address or location data linked to the user profile
Service Data
- Appointment history associated directly with the user account
- Support records that are no longer required
- Session or access data linked to the deleted account
4Data That May Be Retained
Some data may be retained for legal, security, and operational reasons:
- Payment, billing, and transaction records for legal, accounting, or tax compliance
- Fraud prevention, abuse prevention, and security logs
- Records required to resolve disputes, audits, or government compliance requests
5Deletion Timeline
After successful verification of the deletion request, we aim to process the request within 7 business days. In some cases, compliance-related retained records may remain stored for a longer duration as required by applicable law.
6Contact for Deletion Requests
Email: shreesaheb.herbal@gmail.com
Phone: +91 99420 00232
Request Subject: Account Deletion Request
Please send the request using the registered account details for faster verification.