Refund Policy

1. परिचय (Introduction)

At Parvat Veda (.), we strive to provide the best Ayurvedic healthcare services. This Refund Policy outlines the circumstances under which refunds may be issued for consultation fees and services.

. में, हम सर्वोत्तम आयुर्वेदिक स्वास्थ्य सेवाएं प्रदान करने का प्रयास करते हैं।

2. परामर्श शुल्क (Consultation Fees)

3. धनवापसी योग्य स्थितियां (Refund Eligible Situations)

3.1 Doctor Unavailability

• Doctor unavailable due to emergency
• Medical center closed unexpectedly
• Full refund within 5–7 business days

3.2 Technical Errors

• Duplicate payment
• Payment deducted but appointment not confirmed

3.3 Advance Cancellation

• 24+ hours: 100% refund
• 12–24 hours: 50% refund
• Less than 12 hours: No refund

4. गैर-धनवापसी योग्य स्थितियां

• No-show appointments
• Late arrival
• Completed consultations
• Change of mind
• Free consultations (निःशुल्क)

5. धनवापसी प्रक्रिया (Refund Process)

How to Request

1. Email or call support
2. Provide appointment ID
3. Review within 48 hours

Processing Time

• Approval: 2–3 days
• Processing: 5–7 days
• Bank credit: 7–10 days

6. आंशिक धनवापसी (Partial Refunds)

• Shortened consultation
• Service quality issues
• Doctor rescheduling

7. रद्दीकरण नीति (Cancellation Policy)

Please read our Cancellation Policy.

8. संपर्क जानकारी (Contact Information)